Please allow 1-2 business-days for your order to be processed.
All orders received during weekends (Friday, Saturday & Sunday) will be processed and put out for delivery no later than the following Monday/Tuesday.
To return your product, you should mail your product to:
98-029 HEKAHA ST #5-1
AIEA, HI 96701
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
When returning an item for refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
All orders within the United States are shipped using USPS Priority Mail and can take 3-5 business days to be delivered, once processed.
HOLIDAY GIFT RETURN/EXCHANGE POLICY:
Items that are purchased between TUES (11/27/18) - MON (12/31/18) may be returned for STORE-CREDIT ONLY (NO REFUNDS), or may be exchanged for equal value, no later than THURS (1/31/19).
All CLEARANCE/SALE ITEMS are FINAL SALE and may not be returned or exchanged.
** ALL ITEMS MUST BE RETURNED WITH VALID RECEIPT -or- GIFT RECEIPT (GIFT RECEIPTS ARE AVAILABLE UPON REQUEST AT TIME OF PURCHASE) **
All items must be returned with the original tag(s) attached and the item(s) in unused/salable condition.
Valid receipt/gift receipt must be presented at time of return/exchange.
Please don’t hesitate to email us for any questions or concerns!